Accountability Workshop
The Accountability Workshop is an in-depth, interactive session with your team, business unit, or your entire organization that equips them with a fresh perspective on accountability and provides simple, powerful tools to apply toward achieving desired results.
Overview
The Accountability Workshop is a 1-day session with your team, business unit, or your whole organization that reframes accountability, introduces the Steps to Accountability model (including Above the Line and Below the Line behaviors), and then shows you how to apply these models to close an Accountability Gap toward a Key Result.
Before the Workshop
Pre-workshop activities ensure that both your leaders and team members fully understand and utilize the insights and tools taught in the Accountability Workshop.
Pre-Workshop Interviews
Before the workshop, our team conducts one-on-one interviews with key senior leaders to learn what the key results are for your organization, the shifts needed to achieve those results, and what accountability looks like today. Leaders are also asked about the business case for change and the state of morale at your organization.
Key Results Meeting
The Key Results Meeting, generally held two weeks before the Accountability Workshop, focuses on the importance of clearly defined Key Results and how they can drive meaningful change within your organization. Through the meeting, senior leaders will agree on a set of concise, meaningful Key Results, and develop a compelling Case for Change.
Workshop Planning Call
The Culture Partners team will meet with your organizational leader (most often the CEO) to prepare them for the upcoming workshop. The discussion reviews their key results, the case for change and setting expectations for the leader’s opening and closing remarks. Your organizational leader will also appoint an Application Leader for the workshop.
During the Workshop
The workshop addresses the following objectives:
Connect your job to Key Results and Introduce the Results Pyramid – After your organizational leader’s opening comments, participants will connect their job to the Key Results of the organization. Then, they will be introduced to the Results Pyramid and how it reframes Culture at the organization.
Introduce the Steps to Accountability Model – The workshop participants will learn about the Steps to Accountability and what it means to be Above the Line (take accountability; to See It, Own It, Solve It, Do It (SOSD)) and Below the Line (shifting accountability off oneself).
Introduce the 16 Accountability Best Practices – Participants will learn about the 16 best practices that define each of the four Steps to Accountability.
Redefine Accountability – Participants will learn how to redefine accountability in the context of the Steps to Accountability.
Introduce the Feedback Model – Participants will learn about how to give feedback that is appreciative, constructive, uses the 16 Accountability Best Practices and includes an impact on Key Results.
Use the SOSD Accountability Tool to Plan to Close an Accountability Gap – Participants will practice identifying an accountability gap that is jeopardizing a Key Result, and then the questions to ask for each part of the SOSD model to help close that gap.
Commit to an Integration Plan – participants and leaders will commit to seeking feedback daily, sharing Above the Line® success stories weekly, and using SOSD situationally to address accountability gaps.
Key Resources
After the Workshop
After completion of the workshop, the Culture Partners team will debrief your organization’s leader and Application Leader. The Application Leader will then work with the Culture Partners team to build a plan for rolling out the learnings from the Accountability workshop to the rest of the organization.
Facilitators from your organization will be identified to participate in the Accountability Workshop and learn how to lead the workshop themselves. These facilitators will then lead Accountability Workshops to share the insights and findings with the rest of your organization.
Following the workshop, participants and leaders can reinforce their understanding of foundational models, tools and key concepts, and learn how to apply them in our Post-Accountability Workshop Resource Center.